Let's start a conversation
Have questions about our bags, suitcases, or accessories? We're here to help you find exactly what you need.
r.c.paudel123456@gmail.com
Phone
+977 980-2931999
Location
ChipleDhunga Chwok, Pokhara
Hours
Mon-Sat: 8AM-8PM
Why contact us?
Our team is ready to assist you with product questions, order support, and any other inquiries you might have.
- Product recommendations
- Order tracking and support
- Bulk order inquiries
- Partnership opportunities
- General questions
Quick response
We typically respond within 24–48 business hours. For urgent matters, please call us directly.
Send us a message
Fill out the form below and we'll get back to you as soon as possible.
Frequently asked questions
Quick answers to common questions before you reach out.
How long does shipping take?
We typically deliver within 2-5 business days across Nepal. Remote areas may take slightly longer.
What payment methods do you accept?
We accept cash on delivery, bank transfers, and digital payments including eSewa and Khalti.
Can I return or exchange items?
Yes, we offer returns and exchanges within 7 days of purchase. Items must be unused and in original packaging.
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Contact us directly for a custom quote.
Do you offer physical store?
Yes, we have a physical store in Chipledhunga Chowk,Pokhara, Nepal. You can visit us during business hours.
Where is your physical store located?
the Unique Outlet (Bags and Luggage Store) in Pokhara is located at Chipledhunga, right opposite the Pokhara Trade Mall
What are your business hours?
Our business opens all week from 8:00 AM to 7:00 PM.